And when we left, a generous tip was still on the table for the one housekeeper on that floor. We (my husband and i)bought our own bed coverings, towels, and wiped down our room, ( our choice - COVID precautions). I had hoped upon our leaving the manger would have considered giving us a discount, she did not, but offered a $20 food credit( useless we were leaving that morning)įinal note, as I expressed upon my arrival to the concierge, I am sensitive to the staffing shortages and salary challenges regarding staff and tip well regardless of service. The casino and its 500-room hotel are staffed by nearly 1,000 employees. The website says the pool was open) but it’s the principal since I made the reservation a month in advance. Based on gaming square feet, Horseshoe Tunica is the second-largest casino in the Memphis area, according to MBJ research. The staff is pleasant and the dealers are good more. So this review is primarily for the Poker room and a couple of the restaurants. Jack Binions Steak and JB’s Cafe at this location. ( btw- the pool was not open anyway - we did not know that until 2 days later. horseshoe casino West Memphis, Memphis, TN 72301. In a news release, Horseshoe Tunica said the restaurant can be found on the main casino floor across from the World Series of Poker Room. After a 5 hour drive, we did not want to wait another 45 min in hope to get the right room. Upon arrival we waited 45 min- for our room (as it was not ready.) When we got to the room, it was not what I reserved( deluxe king non smoking pool view). Unfortunately I cannot give a great review.
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